PDA

View Full Version : Service Request (SR) Response


ruchigup
08-14-2008, 12:57 PM
I opened a SR on July 24 2008. My priority date was going to be current starting Aug 2008, but still representative was kind enough to open SR for me . Guess at that time they were not getting bombarded by volume of calls.

It is almost 20 days and I have not received any response. CSR say it takes upto 45 days to respond.

- Did any body get a response back on their SR
- How much time it took to get response
- What format response is - Email / Letter / Call (are there any LUD's also)
- What is the content / detail level of response [Considering most of us are opening SR for case status and pending NC]

Thanks in advance

[ I am reposting this thread because in previous one I made mistake in subject, and didn't know how to edit it]

superdoc
08-14-2008, 01:06 PM
I opened a SR on July 24 2008. My priority date was going to be current starting Aug 2008, but still representative was kind enough to open SR for me . Guess at that time they were not getting bombarded by volume of calls.

It is almost 20 days and I have not received any response. CSR say it takes upto 45 days to respond.

- Did any body get a response back on their SR
- How much time it took to get response
- What format response is - Email / Letter / Call (are there any LUD's also)
- What is the content / detail level of response [Considering most of us are opening SR for case status and pending NC]

Thanks in advance

[ I am reposting this thread because in previous one I made mistake in subject, and didn't know how to edit it]
they have 60 days for sr..that is what the rep told me

omved
08-14-2008, 01:07 PM
Computer would not let officer open SR if your application is well within processing time. So I am not sure, how your SR was opened. Wait for your time to come and your GC would be approved.

ruchigup
08-15-2008, 01:34 PM
>Bump<