rpat1968
09-19-2009, 11:22 PM
My PD is July 2004 EB2 with RD 02 July 2007, ND 09 Aug 2009. NC cleared in Oct 2007, Biometrics renewed by USCIS Feb 2009 and all primary and dependent cases PreAdjudicated on 13th Apr 2009.
While doing routine status check this month by opening SR's I came to know that USCIS has screwed up my EB category on my pending I-485 application in NSC. Looks like the data entry was screwed by the USCIS contractors or mail room personell. Also the IO during PreAdj process completely overlooked this mistake and preadjudicated my case. Because of their mistake my case was not even considered for approvals this month and also last years when the dates were current.
I created multiple SR's and did 3 infopass appointments to find out what is the current EB Classification and finally was able to confirm through infopass appointment that USCIS has put me and my family in EB3 category (GC category E36, E37, E38) instead of EB2 (E21).
SR response were vague and did not help much. Infopass appointments were of very little help as IO's in Dallas Infopass center are not trained to handle EB - I485 related issues. They don't have access to enough information to help us. They don't know how to use their own system to find information. Tried POJ method to reach IO but always got connected to useless CSR's.
I have only one I-140 in Eb2. My lawyer wrote to USCIS this Friday. I don't know when USCIS will correct the mistake so that they can Adjudicate my case PD being current this month and next month.
CSR's are not letting me open SR's as I have already opened 3 SR's ( 2 on my own and 1 through IO in infopass).
Did anyone has any similar experience with USCIS screwing up their application? If yes how were you able to get this fixed. WHAT ELSE SHOULD I DO TO GET USCIS TO CORRECT THEIR MISTAKE?
Please post if you have any USCIS-NSC expedited addresses, FAX numbers, Direct contact addresses for Senior USCIS officals or procedures for submitting issues. Any help with be greatly appreciated.
Attorney's please comment and provide your expert advice.
While doing routine status check this month by opening SR's I came to know that USCIS has screwed up my EB category on my pending I-485 application in NSC. Looks like the data entry was screwed by the USCIS contractors or mail room personell. Also the IO during PreAdj process completely overlooked this mistake and preadjudicated my case. Because of their mistake my case was not even considered for approvals this month and also last years when the dates were current.
I created multiple SR's and did 3 infopass appointments to find out what is the current EB Classification and finally was able to confirm through infopass appointment that USCIS has put me and my family in EB3 category (GC category E36, E37, E38) instead of EB2 (E21).
SR response were vague and did not help much. Infopass appointments were of very little help as IO's in Dallas Infopass center are not trained to handle EB - I485 related issues. They don't have access to enough information to help us. They don't know how to use their own system to find information. Tried POJ method to reach IO but always got connected to useless CSR's.
I have only one I-140 in Eb2. My lawyer wrote to USCIS this Friday. I don't know when USCIS will correct the mistake so that they can Adjudicate my case PD being current this month and next month.
CSR's are not letting me open SR's as I have already opened 3 SR's ( 2 on my own and 1 through IO in infopass).
Did anyone has any similar experience with USCIS screwing up their application? If yes how were you able to get this fixed. WHAT ELSE SHOULD I DO TO GET USCIS TO CORRECT THEIR MISTAKE?
Please post if you have any USCIS-NSC expedited addresses, FAX numbers, Direct contact addresses for Senior USCIS officals or procedures for submitting issues. Any help with be greatly appreciated.
Attorney's please comment and provide your expert advice.