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copsmart 07-23-2011 10:03 PM

TSC - I485 Approved but no CPO - Steps taken to resolve the issue
 
Folks,

If you who have received approval email but have not received a CPO email or physical card yet, please post the steps you have taken so far to get your cards. Also, people who have received their card after lot of struggle due to similar issue, please post your experience as well to help others.

The delay seems to be related to a missing biometrics or a valid biometrics not being readily available at the time of approval. Based on several posts on different forums, the issue appears to be more specific to cases transferred to TSC. The following are some of the transfer routes.

VSC->TSC
CSC->TSC
NSC->TSC
TSC->VSC->TSC
TSC->CSC->TSC
TSC->NSC->TSC

There seems to be no similar issue with cases filed or transferred to NSC. Those cases once approved are receiving CPO, PDA emails and eventually receiving their cards in a reasonable time frame. So, this seems to be a TSC only issue.

Let me start with my case and the steps I've taken so far to expedite card production.

EB2I : TSC->CSC->TSC (Receipt#: WAC-XXX)
PD: Nov 21, 2006
RD: Sep 23, 2007

July 11, 2011: I485 Approved
July 12, 2011: Post Decision Activity email at 12:00 AM
July 12, 2011: Contacted CIS to confirm approval and verify the address on file
July 18, 2011: Took Infopass to inquire about the delay in Card Production, and I was told to wait for 30 days
July 20, 2011: Called CIS to ask why there was no further updates, and created an SR
July 21, 2011: Spoke to level 2 rep to verify the biometrics status, and I was told that my biometrics is valid till September

BTW. this issue is not something new, I have seen some posts back from 2009 with similar issues.

kavin 07-23-2011 10:45 PM

Waiting for card
 
EB2I : NSC->TSC (Receipt#: EAC-XXX)
PD: Feb 2007
RD: 1 Aug 2007


July 19, 2011: I485 Approved - email/sms
July 19, 2011: Post Decision Activity email
July 22, 2011: Went for Info pass. was told that my bio metrics expired and so received biometrics appt letter on same day. gave bio metrics n same day
July 23, 2011: Received I485 approval notice but the notice also says that card is not being sent as biometrics are needed and there will be a separate notice for Biometrics appt.

copsmart 07-24-2011 07:43 AM

The following message in the approval notice is a standard message, and it doesn't mean that you'll definitely get an FP notice. This message will appear in the notice for cases that do not have biometrics readily available at the time of approval, mostly for cases transferred to TSC.

Given below is the message you would see in the approval notice.

"The above application has been approved. Prior to receiving your Permanent Resident card you may be required to report for biometrics processing (photo/fingerprinting/signature). Please do not take any action at this time."

pthoko 07-24-2011 07:57 AM

My case
CSC->TSC
Got approval notice by mail on 07/23

Also got an appointment for biometrics on Aug 10th. So waiting till that time.

Btw this will be my 3rd fingerprinting. 2007,2009 & 2011.

abingc 07-24-2011 09:01 AM

Quote:

Originally Posted by pthoko (Post 2703845)
My case
CSC->TSC
Got approval notice by mail on 07/23

Also got an appointment for biometrics on Aug 10th. So waiting till that time.

Btw this will be my 3rd fingerprinting. 2007,2009 & 2011.

Mine is CSC->TSC; Rceiept Number WAC....; Received 485 approval Email on Aug 11, Then by Mail on Aug 18; But no CPO, Biometric so far... what to do ?

I have also done biometric 3 times in 2007, 2009, 2011 so far...

abingc 07-24-2011 11:16 PM

[quote=abingc;2703861]Mine is CSC->TSC; Rceiept Number WAC....; Received 485 approval Email on Aug 11, Then by Mail on Aug 18; But no CPO, Biometric so far... what to do ?

I have also done biometric 3 times in 2007, 2009, 2011 so far...[/QUOTE

Please read august as July above.

narendraare 07-25-2011 08:44 AM

Me too
 
PD: 01/08/2007
I485 Approval email/SMS messages: 07/15/2011
Approval paper copy for Wife: 07/23/2011
Mine still waiting.

No CPO activity. Status still shows post decision letter sent.
Done Finger printing 3 times: 2007, 2009 and 2011 :eek:

uumapathi 07-25-2011 08:48 AM

Similar situation...
 
PD: 01/22/2007
I485 Approval email messages: 07/19/2011
Approval paper copies: 07/23/2011
FP notice for primary applicant: 07/22/2011
FP appointment date: 08/01/2011

Still waiting for FP notice for my wife.

Interesting fact: The I-485 approval notice shows Sep 27 2007 as the receipt date which is actually the date in which the applications were transferred from CSC to TSC, however we have the receipt date in our receipts as July 27 2007. A friend of mine told me that they pick up applications by the receipt date.

WAIT_FOR_EVER_GC 07-25-2011 09:08 AM

Go to your local Congressman
 
Quote:

Originally Posted by uumapathi (Post 2704289)
PD: 01/22/2007
I485 Approval email messages: 07/19/2011
Approval paper copies: 07/23/2011
FP notice for primary applicant: 07/22/2011
FP appointment date: 08/01/2011

Still waiting for FP notice for my wife.

This is what my friend did. He opened an SR and as usual they asked him to wait for 30 days. After 30 days he went directly to the local Congressman with the letter of Approval
and the letter they sent to wait for 30 days.
The rep of the congressman called and in one week he had is GC in hand.
I would suggest that there is no harm in going to you local congressman or the state senator. Either will help you because they know that you are approved.

abhay 07-25-2011 09:17 AM

Sometimes they just forget to push the button, that's what happened with me, Called Second level CSR after a week and he created a SR to order the production of card and then I got it with in 4 days. Call to get the tracking number and if it's not been sent they will check the reason.

uumapathi 07-25-2011 09:28 AM

Thanks for your suggestion...
 
Quote:

Originally Posted by WAIT_FOR_EVER_GC (Post 2704296)
This is what my friend did. He opened an SR and as usual they asked him to wait for 30 days. After 30 days he went directly to the local Congressman with the letter of Approval
and the letter they sent to wait for 30 days.
The rep of the congressman called and in one week he had is GC in hand.
I would suggest that there is no harm in going to you local congressman or the state senator. Either will help you because they know that you are approved.

I already had opened an SR for my wife and it resulted in the approval - got the emails after the email that the SR has been picked up - I think it takes some 20 days to pick up an SR. I also have another SR for me which I think would be picked up in a week or so. I also read in some forums that the dependent gets FP notice after a couple weeks of primary getting it. Both my wife and I have 2 year EADs so not sweating it just yet :).

CRAZYMONK 07-25-2011 09:35 AM

EB2 : CSC->TSC (Receipt#: WAC-XXX)
PD: Mar 05, 2007
RD: July 19, 2007

July 19, 2011: Decision email at 9:45 PM
July 22, 2011: Called CIS to ask why there was no further updates, and created an SR and
Spoke to level 2 rep to verify the biometrics status, and I was told that my biometrics is valid
July 23, 2011: Welcome mail. (Says nothing about FP. It says we should expect cards in 3 weeks time)
Last FP done in Mar 2010

For me not Post Decision Activity. Still the status is Decision.

I am in a situation where I can't celebrate even I know GC is approved, until I see the cards. Fingers crossed...

pthoko 07-25-2011 11:22 AM

dumb question
 
will the card production be ordered only after all pending biometrics is done ??

If so how long it takes to get the card after the biometrics ??

uumapathi 07-25-2011 02:05 PM

AFAIK, that is correct...
 
Quote:

Originally Posted by pthoko (Post 2704369)
will the card production be ordered only after all pending biometrics is done ??

If so how long it takes to get the card after the biometrics ??

They use these photograph/fingerprint/signature to produce the card and I believe it would just be 2-3 weeks to get the card(s) after FP appt.

narendraare 07-25-2011 03:53 PM

again finger printing
 
abingc,

I was told by USCIS rep that they sent me a letter for finger printing again. This is th fouth one (Nov-2007, Jul-2009, Feb-2011 and now). If I include the ones taken at airport while coming back from India, this will be fifth one.

- Narendra Are


[quote=abingc;2704105]
Quote:

Originally Posted by abingc (Post 2703861)
Mine is CSC->TSC; Rceiept Number WAC....; Received 485 approval Email on Aug 11, Then by Mail on Aug 18; But no CPO, Biometric so far... what to do ?

I have also done biometric 3 times in 2007, 2009, 2011 so far...[/QUOTE

Please read august as July above.



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